Privacy Policy
Last Updated: January 15, 2025
At RainbowPlay, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.
By using our website, you agree to the terms outlined in this privacy policy. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes your name, email address, postal address, phone number, and other identifiers you provide when filling out contact forms or subscribing to our newsletter.
- Usage Data: Information about how you interact with our website, including browsing patterns, pages visited, time spent on pages, and other diagnostic data.
- Technical Data: Information about your device and internet connection, including your IP address, browser type and version, operating system, and other technology identifiers.
- Marketing Preferences: Your preferences in receiving marketing communications from us and our third parties.
How We Collect Your Information
We collect information through:
- Direct Interactions: Information you provide by filling in forms on our website, subscribing to our newsletter, requesting information about indie games, or corresponding with us by post, phone, email, or otherwise.
- Automated Technologies: As you navigate through our website, we may use cookies, server logs, and other similar technologies to collect usage data automatically.
- Third Parties: We may receive information about you from various third parties, such as analytics providers, advertising networks, and search information providers.
How We Use Your Information
We use the information we collect about you for the following purposes:
- To provide, maintain, and improve our website and services
- To process and respond to your inquiries and requests
- To send you newsletters, updates about indie games, event invitations, and other information you have requested
- To personalize your experience and deliver content relevant to your interests
- To monitor and analyze website usage and trends to enhance user experience
- To protect our website, services, and users from fraudulent or malicious activities
- To comply with legal obligations and resolve disputes
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have given explicit consent to process your personal data for specific purposes.
- Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing necessary for our legitimate interests, provided your fundamental rights do not override these interests.
- Legal Obligation: Processing necessary to comply with a legal or regulatory obligation.
Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
- Business Partners: Game developers and other partners with whom we collaborate to offer joint promotions or services.
- Legal Authorities: When required by law, court order, or government regulation, or to protect our rights, property, or safety.
We do not sell, rent, or trade your personal information with third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from accidental loss, unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes of processing through other means.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request copies of your personal information.
- Rectification: The right to request that we correct inaccurate or incomplete information about you.
- Erasure: The right to request that we delete your personal information in certain circumstances.
- Restriction: The right to request that we restrict the processing of your information in certain circumstances.
- Portability: The right to request that we transfer your information to another organization or directly to you.
- Objection: The right to object to processing of your personal data where we are relying on a legitimate interest.
- Withdrawal of Consent: The right to withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our website. You can set your browser to refuse all or some cookies, but this may affect your ability to use some features of our website.
We use the following types of cookies:
- Essential Cookies: Necessary for the website to function properly.
- Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website.
- Functionality Cookies: Enable the website to remember your preferences.
- Targeting Cookies: Record your visit to our website, pages visited, and links followed.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will promptly remove such information from our records.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes, we will notify you by posting a notice on our website or by sending an email notification. The date the privacy policy was last revised is identified at the top of the page.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
RainbowPlay
42 Campbell Street
Surry Hills, Sydney NSW 2010
Australia
Email: [email protected]
Phone: +61 2 9280 4000